Pictured above: A selfie of Angie during a snowshoeing trip up Anvil Mountain in October 2014. This trip was two-and-a-half months after being discharged from the hospital from her second back surgery.

Crossing the Country for Care

After she was diagnosed with arthritis as a teenager, Angie Greene received years of treatment that eased her pain – but it also destroyed the tissue in her knees. When her joints failed, she left her home in Alaska and crossed the country to see Randall Marcus, MD, Chairman, Department of Orthopedic Surgery, UH Cleveland Medical Center.

"I grew up here, I know UH and, honestly, I don't trust anyone else," said Angie, who today has had Dr. Marcus complete two titanium total knee replacement implants. She also has returned to UH for specialty care, including spinal surgeries and lupus treatment.

"When my back pain started, I emailed Dr. Marcus," she explained. "With the time difference, it was after 2 a.m. in Cleveland but he not only replied, he also called to get more information and asked to have my MRI scans sent to his house."

For Angie, UH's patient-centered care is worth the travel. "Every time I'm at UH, Dr. Marcus always comes and sees me, even when I'm not his patient," she said. "He didn't have to do half of what he did – everyone should have a Dr. Marcus!"